Privacy Policy

BorderLogix PNG Limited ("we," "us," or "our") operates the HS code classifying tool (the "Service"). This Privacy Policy explains how we collect, use, store, and protect your personal information.

We are committed to protecting your privacy and handling your data responsibly.

1. Information We Collect

• Account Information: When you sign up, we collect your name, email address, and company details.
• Usage Data: Invoices, product descriptions, and emails you upload or provide for HS code classification.
• Technical Data: IP address, browser type, and device information (automatically collected via cookies/logs for service improvement and security).

We do not collect sensitive personal data (e.g., health or financial details beyond basic billing if applicable).

2. How We Use Your Information

• To provide and improve the Service (e.g., classify HS codes based on your uploads).
• To communicate with you (e.g., support emails, updates).
• For security and fraud prevention.
• To comply with legal requirements.

3. Data Sharing

We do not sell your personal information. We may share it with:

• Service providers (e.g., cloud hosting like AWS/Azure for storage—data stored securely outside PNG if needed).
• Authorities if required by law.

4. Data Security

We use reasonable measures like encryption, access controls, and secure servers to protect your data. However, no system is 100% secure.

5. Data Retention

We keep your data only as long as needed for the Service or legal reasons. You can request deletion anytime.

6. Your Rights

You can:

• Access, correct, or delete your data.
• Withdraw consent (may limit Service use).
• Contact us to exercise these rights.

7. International Data Transfers

Data may be stored/processed outside PNG (e.g., in secure cloud regions). We ensure adequate protection.

8. Changes to This Policy

We may update this policy. Significant changes will be notified via email or in-app notice.

9. Contact Us

For questions or requests: